Salesforce Administrator
Worthington, OH
Full Time
Mid Level
About the Role
We're looking for a Junior Salesforce Technologist to grow into a well-rounded platform generalist — someone who wants exposure across administration, light development, and business process work rather than staying in one lane. You'll work closely with a senior admin/developer and business stakeholders, handling day-to-day platform upkeep while building toward more advanced configuration and coding skills.
What You'll Do
OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.
Join us!
• If your passion is to work in a caring environment.
• If you believe that learning is a life-long process.
• If you strive for excellence.
We're looking for a Junior Salesforce Technologist to grow into a well-rounded platform generalist — someone who wants exposure across administration, light development, and business process work rather than staying in one lane. You'll work closely with a senior admin/developer and business stakeholders, handling day-to-day platform upkeep while building toward more advanced configuration and coding skills.
What You'll Do
- Perform routine Salesforce administration: user setup/deactivation, permission sets, basic security settings, list views, page layouts
- Build and maintain declarative automation (Flow) for straightforward business processes, under guidance for more complex builds
- Assist with data quality tasks — deduplication, imports/exports via Data Loader, basic data cleanup
- Help gather requirements from business users for small enhancements and translate them into simple user stories or tickets
- Create and maintain reports and dashboards for business teams
- Provide first-line end-user support: troubleshooting access issues, answering “how do I...” questions, escalating complex issues to senior team members
- Shadow senior developers/admins on larger projects (integrations, custom Apex/LWC work, sandbox migrations) to build technical depth
- Maintain documentation for processes, configurations, and support procedures
- Participate in testing and validation ahead of releases/deployments
- 2-3 years of hands-on Salesforce experience (internship or professional)
- Salesforce Administrator certification required, or in progress with plan to obtain within first 90 days
- Basic familiarity with Flow and declarative automation concepts
- Exposure to Apex/LWC is a plus but not required — willingness to learn is what matters most
- Strong attention to detail and comfort working with data
- Advanced Excel and Salesforce reporting skills
- Good written and verbal communication skills; comfortable asking questions and taking direction
- Bachelor's degree in a related field, or equivalent practical/bootcamp experience
- Trailhead badges/superbadges demonstrating self-directed learning
- Exposure to a specific Salesforce cloud (Sales, Service, or Experience Cloud)
- Basic SQL or scripting experience
OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.
Join us!
• If your passion is to work in a caring environment.
• If you believe that learning is a life-long process.
• If you strive for excellence.
Apply for this position
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