Junior Client Relationship Specialist

Worthington, OH
Full Time
Entry Level
Location: Worthington, OH 43085
Department: EXECUTIVE HEALTH
Division: Corporate
Job Status: Full-Time
Work Shift: 8:00 AM - 5:00 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Hour Per Week: 40

Job Description

OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.
 
We are looking for a positive and energetic Jr. Client Relationship Specialist with a dedicated sense of responsibility to join the EmployerCARE team. The primary responsibility of this role is supporting the Client Relationship Specialist's efforts to ensure that client needs are understood and satisfied, while learning the role from the ground up. This position offers the opportunity to develop your ability to build and manage client relationships, lead multiyear strategic planning, and maintain a proactive approach with managing the day-to-day compliance and workflow of the client business. Ideal candidates must be team players, have excellent verbal and written communication skills and excel at customer service, internal and external.
Requirements:
  • Excellent written and verbal communication skills.
  • Ability to obtain appropriate licensing, including Ohio Health and Life.
  • Knowledge of office management systems and procedures
  • Working knowledge of office equipment, like printers and fax machines
  • Proficiency in MS Word, MS Excel, and MS PowerPoint
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Strong organizational skills with the ability to multi-task
  • Skilled at collaborating with internal departments to facilitate client need fulfillment.
  • Great critical thinking skills and the ability to collect and analyze data to learn more about consumer behavior.
  • Attention to detail and skilled at keeping accurate records and account notes.
  • Maintain updated knowledge of company products and services.
  • Commitment to acting as a client advocate with a focus on improving the buyer experience.
Compensation:
  • The target salary is $40,000 - 50,000 
  • OPOC.us offers a competitive wage and benefits package, as well as an opportunity for commission and growth for driven individuals.
Benefits:
  • 401K with company matching.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance.
  • 8 paid holidays plus generous paid time off.
  • Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program.
  • Onsite gym and health coaching
  • And most of all, the opportunity to grow and develop in a supportive and positive work environment!
OUR GROWTH OPPORTUNITIES:
At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!
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